NHTSA Complaint #11310615 — 2017 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11310615
Vehicle	2017 FORD F-250
Component	STEERING
Date of Incident	February 12, 2020
Date Filed	February 21, 2020
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2017 F-250 4X4 PICKUP EXPERIENCES VIOLENT SHAKING IN STEERING AFTER HITTING BUMP AT HIGHWAY SPEEDS (DEATH WOOBLE). HAPPENED WHILE DRIVING ON HIGHWAY AND LOCAL ROADS AT APPROXIMATELY 70 MPH. I WAS ABLE TO REGAIN CONTROL ONLY BY REDUCING MY SPEED TO APPROXIMATELY 40 MPH ON A BUSY FREEWAY IN THE RAIN. MORE FREQUENTLY ON WET ROADWAYS. OCCURRED FIRST TIME AT 20000 MILES. DEALER ATTEMPTED REPAIR AND PROBLEM REOCCURRED AT ALMOST 36000 MILES.; DEALER AGAIN ATTEMPTED REPAIR AND PROBLEM RETURNED AT 38000 MILES. DEALER HAS REPLACED THE BUSHINGS AND DIFFERENT PARTS AT EACH OCCURRENCE BUT PROBLEM KEEPS RETURNING. FORD CONTINUES TO ALLOW THE VEHICLES ON THE ROAD WHEN KNOWING THE PROBLEM WILL RETURN AND ATTEMPTS TO MASK PROBLEM WITH TEMPORARY FIXES FOR THEIR VEHICLES..

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