NHTSA Complaint #11310489 — 2010 FORD ESCAPE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11310489 |
| Vehicle | 2010 FORD ESCAPE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 130,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
ELECTRIC POWER STEERING WENT OUT WITH 130K+ ON THE VEHICLE. THERE WAS A RECALL FOR THIS BACK IN 2014 BUT BECAUSE IT WASN'T "BROKEN" IN 2014 THEY CLOSED THE RECALL. NOW IN 2020, IT IS GIVING FAULT CODES AND IT STOPPED WORKING ALL TOGETHER. FORD REFUSES TO REPLACE THE SYSTEM BECAUSE IT WASN'T BROKEN 6 YEARS AGO WHEN THEY REALIZED THE MECHANICS OF THE SYSTEM WERE FAULTY IN THE FIRST PLACE. THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY WHEN IT LOST POWER STEERING ALMOST CAUSING AN ACCIDENT.
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