NHTSA Complaint #11310460 — 2017 FORD EXPEDITION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11310460
Vehicle	2017 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	February 7, 2020
Date Filed	February 20, 2020
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

WHEN DRIVING MY FORD EXPEDITION WOULD AUTOMATICALLY DOWNSHIFT WITH NO WARNING AT HIGH SPEEDS. WHEN DOING 55MPH IT DOWNSHIFTED, AND THREW ME THE DRIVER ALMOST INTO THE STIRRING WHEEL. AT ANOTHER TIME IT THREW MY 11 YEAR OLD SON INTO THE DASH. IT FELT LIKE YOU WAS GETTING REAR ENDED WITH A BAD CASE OF WHIPLASH.

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