NHTSA Complaint #11310346 — 2005 FORD FOCUS

TL* THE CONTACT OWNS A 2005 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED ABNORMALLY WHILE ATTEMPTING TO MOVE FROM A STOPPED POSITION. THE VEHICLE WAS TAKEN TO BELL FORD LOCATED AT 2401 W BELL RD, PHOENIX, AZ 85023, WHERE SOME UNKNOW REPAIRS WERE PERFORMED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO BABBITT FORD LOCATED AT 11 N VERDE ST, FLAGSTAFF, AZ 86001, AND WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO BABBITT FORD WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A DEFECTIVE RING IN THE TRANSMISSION WHICH NEED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.