NHTSA Complaint #11310216 — 2017 FORD F-250

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11310216
Vehicle 2017 FORD F-250
Component STEERING
Date of Incident
Date Filed
Mileage 15,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

AT 71 MPH WHILE THE TRUCK WAS ON CRUISE CONTROL GOING DOWN THE INTERSTATE, I WENT OVER A BRIDGE AND THE TRUCK BEGAN TO VIOLENTLY SHAKE LIKE IT WAS COMING APART. THE TRUCK'S BACK END STARTED TO COME AROUND ON ME LIKE IT WAS SKIDDING AND WENT BACK AND FORTH A COUPLE TIMES. THE ROAD WAS COMPLETELY STRAIGHT AND DRY SO THERE SHOULDN'T BE ANY REASON THIS WOULD HAVE HAPPENED EITHER. CARS ON BOTH SIDES OF ME WENT TO THE SHOULDER AND DITCH TRYING TO GET OUT OF THE WAY. I SLOWED DOWN TO ABOUT 30 MPH AND THE SHAKING STOPPED. I TOOK THE TRUCK TO THE FORD DEALER AND THEY INSTANTLY KNEW WHAT I WAS DESCRIBING AND CALL IT THE FORD DEATH WOBBLE. THE TRUCK HAS 15,500 MILES ON IT WITH ORIGINAL TIRES, NEVER BEEN IN AN ACCIDENT OR ANY OTHER REASON TO DO THIS. VERY SCARY AND I WON'T LET THE FAMILY IN IT NOW. THE FORD DEALERSHIP SAID IT WILL MOST LIKELY HAPPEN AGAIN AS THEY HAVE TRUCKS COME BACK OVER AND OVER TRYING TO FIX IT BUT THERE ISN'T A LEGITIMATE FIX FROM FORD.

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