NHTSA Complaint #11310058 — 2013 BUICK VERANO
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11310058 |
| Vehicle | 2013 BUICK VERANO |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 91,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
THE CAR STARTED BURNING OIL AT A RATE OF 1 QUART EVERY 1,000 MILES AT 86,000 MILES AND SO I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT NEW AND ALSO HAD IT DO ALL OF THE ROUTINE MAINTENANCE AS WELL. THIS WAS AT MIKE JUNEAU BROOKFIELD GMC BUICK AND THEY TOLD ME TO BRING IT IN EVERYTIME IT GOT A QUART LOW AND THAT THERE WAS NO CONCERN WITH ME CONTINUING TO DRIVE IT AS LONG AS I MONITORED THE OIL. THE TIMING CHAIN BROKE WHILE DRIVING AT 40 MPH AND RUINED THE ENTIRE ENGINE 4 MONTHS LATER AT 91,000 MILES. THIS IS A KNOWN COMMON ISSUE WITH THESE GM ENGINES AND I BELEIVE SOME ARE EVEN RECALLED WHEN IN CHEVY VEHICLES. THE DEALERSHIP AND MANUFACTURER HAVE ACKNOWLEDGED THE PROBLEM.
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