NHTSA Complaint #11309917 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE ENGINE WOULD CRANK BUT WOULD NOT IMMEDIATELY START. THE CONTACT INDICATED THAT THE FAILURE HAD GOTTEN PROGRESSIVELY WORST AND ENGINE WOULD NOT START AT ALL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED. THE LOCAL DEALER FINDLAY CHRYSLER/DODGE (10305 US 224 WEST. FINDLAY OH) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V813000(FUEL SYSTEM) BUT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000. (RECALL RELATED INCIDENT) TS