NHTSA Complaint #11309791 — 2012 VOLKSWAGEN BEETLE

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE FRONT DRIVER SIDE DOOR LATCH INDEPENDENTLY LOCKED AND UNLOCKED. EVENTUALLY THE INTERIOR DOOR LATCH FAILED AND THE DOOR FAILED TO CLOSE. THE CONTACT HAD TO MANEUVER THE DOOR LATCH TO SECURE THE DOOR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER DON JACOBS (66900 PETERS CREEK RD ROANOKE VA.) WHO INDICATED THAT THE DOOR LATCH NEEDED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.