NHTSA Complaint #11309655 — 2004 BMW 330I

THERE IS A MANUFACTURING DEFECT IN ZKW XENON PROJECTOR BOWLS USED IN E46 BMW CARS. MY HEADLIGHTS HAVE BECOME SO DIM THAT I CONSTANTLY RUN FOG LIGHTS AT NIGHT TO BE ABLE TO SEE. DRIVING AT NIGHT, ESPECIALLY IN THE RAIN, IS VERY DANGEROUS FOR ME AND OTHER DRIVERS. ZKW PROJECTOR BOWLS ARE MADE OF PLASTIC, WHICH ARE UNABLE TO STAND UP TO THE HEAT OF XENON BULBS. OVER TIME, THEY HAVE BECOME BROWN AND CRACKED AND DO NOT REFLECT LIGHT ON TO THE ROAD. AL XENON PROJECTOR BOWLS, ALSO USED IN E46 BMWS, DO NOT HAVE THIS ISSUE. ZKW SEEMS TO HAVE REALIZED THAT THEIR PLASTIC BOWLS ARE NOT SUFFICIENT. THE ZKW PROJECTOR BOWLS FOR E90 BMWS ARE MADE OF METAL AND DO NOT HAVE THIS ISSUE. THERE IS NO AFFORDABLE AND SUFFICIENT OEM REPAIR FOR THIS ISSUE. BMW ONLY SELLS WHOLE HEADLIGHT ASSEMBLIES, NOT JUST THE PROJECTOR BOWLS, WHICH RUN HUNDREDS OF DOLLARS EACH. EVEN THEN, REPLACING WITH ZKW LIGHTS WOULD EVENTUALLY CAUSE THE SAME ISSUE BECAUSE OF THE INSUFFICIENT DESIGN OF THE PLASTIC BOWLS. THE COMMUNITY IS WELL AWARE OF THIS ISSUE. THE ONLY REMEDIES ARE REPLACE ENTIRE ASSEMBLIES OR RETROFITING THE HEADLIGHTS WITH AFTERMARKET PARTS. HEADLIGHTS ARE CRITICAL TO DRIVER SAFETY AND SHOULD NOT BE THIS COSTLY TO KEEP WORKING. THESE HAVE FAILED PRIOR TO THE LIFE OF THE VEHICLE (MINE IS AT 138K). THIS THREAD GOES INTO DETAIL FOR MANY PEOPLE WITH THIS SAME ISSUE: HTTP://WWW.ZHPMAFIA.COM/FORUMS/SHOWTHREAD.PHP?3598-THE-ZKW-BURNT-BOWLS-THREAD THERE SHOULD BE A RECALL FOR THIS DANGEROUS ISSUE CAUSED BY NEGLECTFUL MANUFACTURING OF THESE HEADLIGHTS. THE ATTACHED PICTURE SHOWS THE DAMAGE OF MY HEADLIGHTS.