NHTSA Complaint #11309471 — 2002 DODGE DURANGO UNKNOWN OR OTHER

Complaint Details

ODI Number	11309471
Vehicle	2002 DODGE DURANGO
Component	UNKNOWN OR OTHER
Date of Incident	November 1, 2019
Date Filed	February 16, 2020
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

AFTER STARTING MY DODGE DURANGO AND TRY TO TAKE IT OUT OF GEAR, THE GEAR SHIFTER GETS STUCK IN PARK, IT WILL NOT MOVE. I HAVE TO KEEP PLAYING AROUND WITH IT UNTIL IT MOVES OUT OF PARK. IT DOES THIS OFF AND ON, JUST STATED THIS ABOUT A COUPLE OF MONTHS AGO. TODAY IS 2/16/2020. YESTERDAY, I LOOKED UP THE PROBLEM ON YOU TUBE, AND FOUND OUT THAT I COULD TAKE THE BOOT OFF AT THE COLUMN BY THE SHIFTER AND SPRAY WD40 ON THE GEAR LOCK TO UNSTICK IT. I DID DO THAT AND IT WORKED. BUT WHAT IS MAKING IT DO THAT TO BEGIN WITH?

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