NHTSA Complaint #11309395 — 2019 TOYOTA TUNDRA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11309395
Vehicle 2019 TOYOTA TUNDRA
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

DRIVING AT 55 MPH ON A DARK ROAD WITH NO SHOULDER WHEN THE TRUCK BEGAN SHAKING VIOLENTLY IN THE MIDDLE OF A BANKER LEFT TURN. HAD DRIVEN APPROXIMATELY 2 MILES FROM HOME WHEN PROBLEM SUDDENLY OCCURRED. OVERWHELMING SMELL OF BURNING BRAKES OUTSIDE WHEN I OPENED THE DOOR AND THE REAR DRIVER SIDE WHEEL WAS HOT. TRUCK TOWED TO DEALERSHIP THE NEXT DAY FOR DIAGNOSIS/REPAIR. DEALER DETERMINED PARKING BRAKE ADJUSTMENT PERFORMED AT 5,000 MILE SERVICE WAS IMPROPERLY DONE. THEY ADJUSTED PARKING BRAKE AND RELEASED VEHICLE. DROVE APPROXIMATELY 5 MILES DOWN FREEWAY AND SAME PROBLEM OCCURRED AFTER EXITING FREEWAY (AFTER A BANKED RIGHT TURN), BUT I COULD HEAR BRAKES SCREECHING THIS TIME. SMELLED BURNING BRAKES AND REAR PASSENGER WHEEL WAS HOT. RETURNED TO DEALERSHIP FOR FURTHER SERVICE AND TRUCK DRIVE NORMALLY EXCEPT FOR PERSISTENT BRAKE SQUEAK. DEALER REPLACED BRAKES AND RESURFACED ROTORS LAST WEEK. ISSUE HAS NOT OCCURRED AGAIN AS OF THIS DATE.

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