NHTSA Complaint #11309034 — 2014 CHEVROLET SILVERADO 1500

2014 SILVERADO 1500 QUALITY ISSUES MY 2014 SILVERADO 1500 NEEDS A NEW $1,840 RADIATOR/OIL COOLER. THE TRUCK HAS 48,000 MILES PURCHASED NEW 5+ YEARS AGO, SO IT EXCEEDS THE 5 YEAR WARRANTY PERIOD. AT MY LAST 5,000 MILE OIL CHANGE, THE OIL WAS FOUND TO BE 2 QUARTS LOW WITH OIL IN THE COOLANT. GM HAS REFUSED (TWICE) TO ASSIST IN THE COST OF REPAIRS BECAUSE I DID NOT USE A GM AUTO SERVICE FOR MY OIL CHANGES. I HAD THE OIL CHANGED EVERY 5,000 MILES WITH DURABLEND BY AN INDEPENDENT QUICK OIL CHANGE SERVICE, A MILEAGE THAT EXCEEDS THE GM 7,500 MILEAGE RECOMMENDATION. I EXPLAINED TO GM CEO MARY BARA THAT I WAS UPSET WITH THIS DECISION - A TRUCK WITH 48,000 MILES SHOULD NOT HAVE THIS PROBLEM AND THAT GM IS NOT ASSUMING RESPONSIBILITY FOR ITS QUALITY PROBLEMS. I FURTHER ADVISED THAT I WOULD SHARE MY EXPERIENCE WITH OTHERS. LESS THAN SIX MONTHS AGO THE BRAKE BOOSTER PUMP HAD TO BE REPLACED - BUT LUCKILY IT WAS UNDER WARRANTY. THE TRUCK HAS HAD MULTIPLE RECALLS. NOW THE GM SERVICE DEPARTMENT IS CHARGING ME $147 TO DIAGNOSE THE PROBLEM BECAUSE I'M NOT ENGAGING THEM TO DO THE REPAIR. MY CONCLUSION IS THAT THIS TRUCK HAS CHRONIC QUALITY PROBLEMS. THIS APPEARS TO BE A COMMON PROBLEM AFTER CHECKING INTERNET -ALSO A FRIEND HAD A SIMILAR PROBLEM WITH YUKON. OBVIOUSLY IT WILL BE THE LAST GM VEHICLE I OWN.