NHTSA Complaint #11308992 — 2012 FORD E-350

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11308992
Vehicle	2012 FORD E-350
Component	ENGINE
Date of Incident	February 11, 2020
Date Filed	February 13, 2020
Mileage	113,940 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT CALLED ON BEHALF OF HER BROTHER WHO OWNS A 2012 FORD E-350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR A ROUTINE CHECK AT (SAYVILLE FORD 5686 SUNRISE HWY, SAYVILLE, NY 11782 (855) 561-1191), IT WAS DISCOVERED AND THE VALVE COVER GASKET WAS DEFECTIVE AND NEEDED TO BE REPLACED. THERE WAS HOWEVER NO LEAKS EVIDENT WHILE PERFORMING THE INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,940.

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