NHTSA Complaint #11308833 — 2018 BMW K1600B

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11308833
Vehicle	2018 BMW K1600B
Component	POWER TRAIN
Date of Incident	November 14, 2019
Date Filed	February 12, 2020
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

FOLLOWING THE INSTRUCTIONS OF BMW RECALL CAMPAIGN NO. 19V-692: TRANSMISSION THAT WAS MAILED TO ME, I CALLED BMW MOTORCYCLE ROADSIDE ASSISTANCE AND THE MOTORCYCLE WAS PICKED UP AT MY HOME AND TAKEN TO DEALER PIKES PEAK MOTORSPORTS. THAT WAS NOVEMBER 14, 2019. IT HAS NOW BEEN OVER 90 DAYS. STATUS IS STILL "REMEDY UNAVAILABLE". THE MOTORCYCLE IS STILL AT THEIR DEALER. I HAVE CONTACTED BMW CUSTOMER SERVICE (MARK, 800-831-1117, EXT 5811) BY E-MAIL AND PHONE. NO ACTION. I BOUGHT THE MOTORCYCLE ON MAY 18, 2019. IT IS ONLY 9 MONTHS OLD AND OVER 3 OF THOSE MONTHS IT HAS BEEN RECALLED AT THE DEALER DUE TO THE NOTICE OF "INCREASE THE RISK OF A CRASH". THE MOTORCYCLE IS COMPLETELY UNSAFE AND UNUSABLE. PLEASE HELP ME UNWIND THIS TRANSACTION. BMW NEEDS TO TAKE THEIR UNSAFE MOTORCYCLE THAT THEY CANNOT FIX BACK, AND GIVE ME BACK MY MONEY. THANK YOU

Related Complaints for the 2018 BMW K1600B

Other POWER TRAIN Complaints

#11376177 — November 24, 2020 — THE BIKE HAS BEEN AT THE DEALER NOW MORE TIMES THAN I CAN COUNT, THE SPEEDO IS STILL OFF TO THIS DAY BY 4 MILES AN HO...

#11323069 — May 2, 2020 — NHTSA RECALL NUMBER 19V692 HAS BEEN OPEN SINCE 10/1/19. MANUFACTURER HAS FAILED TO REMEDY THE ISSUE.

#11319317 — March 26, 2020 — TL* THE CONTACT OWNS A 2018 BMW K1600B. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V692000 (POWER ...

#11315959 — March 3, 2020 — SEE ATTACHED PDF, ALTHOUGH I DID RETURN THE MOTOR CYCLE TO THE DEALER COMPLAINING ABOUT INSTABILITY WHEN TRAVELING AT...

#11315532 — March 2, 2020 — TL* THE CONTACT OWNS A 2018 BMW K1600B. THE CONTACT STATED THAT WHILE DRIVING THE MOTORCYCLE, THE MOTORCYCLE STALLED ...

Recent Complaints for the 2018 BMW K1600B

#11376177 — ELECTRICAL SYSTEM — November 24, 2020 — THE BIKE HAS BEEN AT THE DEALER NOW MORE TIMES THAN I CAN COUNT, THE SPEEDO IS STILL OFF TO THIS DAY BY 4 MILES AN HO...

#11376177 — VEHICLE SPEED CONTROL — November 24, 2020 — THE BIKE HAS BEEN AT THE DEALER NOW MORE TIMES THAN I CAN COUNT, THE SPEEDO IS STILL OFF TO THIS DAY BY 4 MILES AN HO...

#11321900 — SUSPENSION — April 22, 2020 — TL* THE CONTACT OWNS A 2018 BMW K 1600B. THE CONTACT STATED WHILE DRIVING 60 MPH, THE MOTORCYCLE BECAME UNSTABLE WH...

#11320172 — UNKNOWN OR OTHER — April 4, 2020 — SIDE TO SIDE OSCILLATION WHEN RIDING THE BIKE, WORSENED BY INCREASING SPEED AND ESPECIALLY WHEN TRAVELING BEHIND OR N...

#11315959 — STEERING — March 3, 2020 — SEE ATTACHED PDF, ALTHOUGH I DID RETURN THE MOTOR CYCLE TO THE DEALER COMPLAINING ABOUT INSTABILITY WHEN TRAVELING AT...