NHTSA Complaint #11308797 — 2017 VOLKSWAGEN GOLF R

UNKNOWN OR OTHER issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11308797
Vehicle 2017 VOLKSWAGEN GOLF R
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 25,000 miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

"RAZOR-LIKE" MATERIAL/DEFECT ON FRONT OF SHIFT BOOT TRIM NEAR THE INGRESS TO THE FRONT CUBBY AREA HAS CUT ME MULTIPLE TIMES; DRAWING BLOOD EACH TIME, WHEN TAKING MY PHONE IN AND OUT OF THE CUBBY. THIS CUBBY IS DESIGNED TO HOLD A PHONE, AS THERE IS A USB PORT AND CONNECTS THE DRIVER'S PHONE TO THE APPLE CARPLAY UNIT. THE MATERIAL THAT HAS COME OFF THE TRIM THAT FORMS A THIN "RAZOR", SEEMS TO HAVE DELAMINATED FROM THE TRIM. VW SEEMS TO BE AWARE OF THE ISSUE. SKIN THAT WAS REMOVED BY THE TRIM CAN BE SEEN IN THE FOLLOWING ATTACHED SHOTS.

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