NHTSA Complaint #11308716 — 2019 SUBARU FORESTER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11308716
Vehicle 2019 SUBARU FORESTER
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 1 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I LEASED THIS CAR LATE MARCH 2019 AND FROM DAY ONE I SMELLED A GASOLINE LIKE ODOR WHEN TURNING ON THE CAR FOR THE FIRST 5 TO 10 MIN. I'VE HAD BMW FORN10 YEARS AND SUBARU IS NEW TO ME. I THOUGHT THE SMELL WAS NORMAL BECAUSE IT'S A 4WD. AT MY LAST VEHICLE SERVICE AT SUBARU I MENTIONED THE SMELL TO THEM. THEY ULTIMATELY DISCOVERED THAT THE CAR HAS A FAULTY EXHAUST. THEY SAID THE SMELL CAME FROM A PLASTIC BAG THAT THEY FOUND INSIDE THE HOOD OF THE CAR. HOWEVER, MY BROTHER IN LAW HAD OPENED THE HOOD 2 WEEKS PRIOR TO CHECK THE OIL LEVEL OF CAR BC OF A SOUND IT WAS MAKING AND THERE WAS NO PLASTIC BAG AT THAT TIME. I AM GOING TO HAVE THE EXHAUST REPLACED THIS SATURDAY BUT I WANTED TO REPORT THIS JUST IN CASE THERE ARE MORE CARS THAT HAVE THE SAME PROBLEMS.

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