NHTSA Complaint #11308691 — 2017 CHEVROLET SILVERADO

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO REAR PASSENGER SIDE WINDOW PANEL SHATTERED A STRONG ODOR OF BURNING RUBBER PRESENT INSIDE THE CABIN CONSEQUENCE WAS REPAIRS HAD TO BE PAID BY THE CONTACT THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A SMELL OF BURNIG RUBBER STARTED INSIDE THE CABIN, THEN A LOUD POP WAS HEARD. THE FOLLOWING DAY NOTICED THAT THE REAR WINDOW PANEL HAD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER MCCARTHY-MORSE CHEVROLET, 9201 METCALF AVE, OVERLAND PARK, KS 66212, THEY WERE NOT ABLE TO DETERMINED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.