NHTSA Complaint #11308642 — 2016 JEEP RENEGADE

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11308642
Vehicle 2016 JEEP RENEGADE
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage 26,973 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

I WAS ON MY WAY TO WORK AND STOPPED AT A RED LIGHT IN TOWN ON A BUSY STREET, WHEN THE LIGHT TURNED GREEN I STARTED TO ACCELERATE AND MY VEHICLE STARTED SHAKING AND STARTED TO SLOW AT THE SAME TIME. I TRIED TO PUSH ON THE GAS PEDAL BUT IT DID NOTHING. I THEN NOTICED ON MY DASH SCREEN IT SAID TO SHIFT INTO PARK TO STOP. I WAS BARELY ABLE TO GET OVER TO THE SIDE OF THE ROAD WHEN MY VEHICLE HAD JUST STOPPED. I TRIED RESTARTING MY VEHICLE AFTER TURNING MY HAZARD LIGHTS ON AND THE ENGINE JUST KEPT TURNING, SO I PRESSED THE STOP BUTTON AS THE ENGINE WOULD NOT START. THE BRAKE WAS LOCKED UP AND AND SO DID MY SHIFTER. I THEN HAD TO CALL A TOW SERVICE AND HAD MY CAR TOWED TO MY LOCAL JEEP CHRYSLER SHOP. THIS HAPPENED SUNDAY ON MY WAY TO WORK. MONDAY AFTERNOON THE DEALERSHIP CALLED AND SAID IT WAS MY FUEL PUMP. I PURCHASED MY VEHICLE NEW IN AUGUST OF 2016 AND ONLY HAVE 26975 MILES ON IT. I HAD TO PAY THE DEALERSHIP 950.36 TO REPLACE THE FUEL PUMP. AFTER DOING SOME RESEARCH I SAW THAT THE 2017-2018 MODELS OF MY SAME VEHICLE HAVE A RECALL ON THE FUEL PUMP AND WILL REPLACE THEM FOR FREE. THIS RECALL SHOULD BE EXTENDED TO THE 2016 MODELS AS I HAD THE SAME ISSUE.

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