NHTSA Complaint #11308514 — 2019 VOLKSWAGEN JETTA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11308514
Vehicle	2019 VOLKSWAGEN JETTA
Component	SERVICE BRAKES
Date of Incident	February 11, 2020
Date Filed	February 11, 2020
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

CAR MAKES GRINDING NOISE WHEN GOING BETWEEN 20-40MPH, EVERY CAR I TEST DROVE MADE THIS NOISE SO I ASSUMED IT WAS NORMAL. NOT AS LOUD IN THE SPORT MODE BUT NOTICABLE IN ECO MODE MORE. MY CAR HAS 4000 MILES ON IT. VW SAYS IT IS A NORMAL SOUND. ALSO BREAKS SQUEAL VERY LOUDLY WHEN BACKING UP, AGAIN THEY SAY NORMAL.

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