NHTSA Complaint #11308468 — 2014 FORD FOCUS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, MAKING A RIGHT TURN TO GO UP A HILL, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE ROLLED BACKWARDS DOWNHILL AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO (NORTH COUNTY FORD LOCATED AT 450 W VISTA WAY, VISTA, CA 92083 760) 945-9900) WHERE IT WAS DETERMINED THAT THE CLUTCH AND CLUTCH LEVER FOR THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.