NHTSA Complaint #11308077 — 2011 CHEVROLET TRAVERSE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11308077
Vehicle 2011 CHEVROLET TRAVERSE
Component ENGINE
Date of Incident
Date Filed
Mileage 93,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

COMING HOME IN DRIVEWAY, THE VEHICLE JUST DIED. LOCAL MECHANIC THOUGHT IT WAS A CAM SHAFT SENSOR, BUT AFTER LOOKING FURTHER IT'S THE TIMING CHAIN & I NEED A NEW ENGINE ON 2011 TRAVERSE WITH 93,000 MILES. CHEVY CORP SAID CHEVY NEEDS TO DIAGNOSE AT $100 AN HOUR. THEY WOULD HAVE TO DO A COMPLETE ENGINE TEAR DOWN WHICH COULD BE 10 HOURS PLUS THE COST OF A NEW ENGINE & THEY WON'T GUARANTEE COST ASSISTANCE. THE WORK HAS TO BE DONE BY CHEVY. THE VEHICLE IS SITTING IN MY DRIVEWAY SINCE MARCH 2019. I'D LIKE FOR CHEVY TO OWN UP TO THIS PROBLEM & FIX MY VEHICLE AT NO COST

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