NHTSA Complaint #11307836 — 2006 HONDA ACCORD

CONTACTED HONDA NORTH AMERICA & LEITH HONDA OF RALEIGH NC TO FIX SRS SUPPLEMENTAL RESTRAINT SYSTEM ON HONDA ACCORD. THEY SAID I HAVE TO PAY $138.00 DIAGNOSTIC FEE AND $475.00 FOR A PART THAT IS IN THE STEERING WHEEL CONNECTED TO THE AIR BAG SYSTEM. VEHICLE WAS ALREADY SERVICED BY LEITH HONDA OF RALEIGH AND THE RED LIGHT CAME BACK ON WHILE DRIVING OUT OF LEITH HONDA OF RALEIGH PARKING LOT. WHAT IS EVEN WORSE IS THAT THE 2006 HONDA ACCORD WAS BEING SERVICED TODAY 02/07/2020 AT THE LEITH HONDA OF RALEIGH DEALERSHIP FOR AN AIRBAG RECALL. PLEASE FORCE THEM TO DO THE RIGHT THING AND FIX THE WHOLE SYSTEM NOT JUST RANDOM PARTS. THEY KNOW WHAT THE PROBLEM IS & THEN TRIED TO CHARGE MY WIFE ANOTHER DIAGNOSTIC FEE TO MAKE EXTRA MONEY (VERY DISHONEST). WHEN I CALLED HONDA NORTH AMERICA THEY JUST SAID IT WAS BETWEEN MYSELF & LEITH HONDA OF RALEIGH. VERY DISAPPOINTED IN BOTH HONDA NORTH AMERICA & ESPECIALLY LEITH HONDA OF RALEIGH FOR TRYING TO TAKE ADVANTAGE OF A FEMALE. THIS IS A RIDICULOUS SITUATION AND A HUGE SAFETY CONCERN. I HAVE KNOW WAY TO KNOW IF MY AIRBAG WILL FUNCTION IN AN EMERGENCY. BOTH LEITH HONDA OF RALEIGH AND HONDA NORTH AMERICA NEED TO HELP PEOPLE. NOT EVERYONE CAN SPEND $600.00 ON A CAR THAT IS WORTH ONLY ABOUT $1,00.00 THEY DID THE MINIMUM REQUIRED WORK OF THE AIRBAG RECALL AND LET HER GO-LIKE IF THEY DON'T TALK ABOUT THE SRS PROBLEM IT WILL JUST GO AWAY. HOW DO THEY SLEEP AT NIGHT.