NHTSA Complaint #11307697 — 2017 FORD FLEX

TL* THE CONTACT OWNS A 2017 FORD FLEX. THE CONTACT STATED WHILE DRIVING AT NIGHT, SHE NOTICED THAT THE WINDSHIELD SHOWED DISTORTED VIEWS OF ABNORMAL OBJECTS. THE VEHICLE WAS TAKEN TO A CORWIN FORD LOCATED AT 1225 AUTO PLEX WAY, PASCO, WA 99301) FOR REPAIRS HOWEVER, THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL AND THEREFORE SHE WOULD BE RESPONSIBLE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.