NHTSA Complaint #11307643 — 2009 FORD MUSTANG

TL* THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS A RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THREE TIMES WHERE IT WAS DIAGNOSED THAT THE SWAY BAR AND THE BALL JOINTS NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SAFE TECH AUTO GLASS- JOE MYERS FORD 16634 NORTHWEST FWY, HOUSTON, TX 77040 WHERE THEY INFORMED THE CONTACT THAT THERE WAS NO RATTLING NOISE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.