NHTSA Complaint #11307505 — 2015 SUBARU OUTBACK

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 11307505
Vehicle 2015 SUBARU OUTBACK
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 19,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

I'VE HAD MY 2015 OUTBACK FOR 3 YEARS NOW (2020 NOW) I HAVE HAD TO REPLACE THE BATTERY EVERY YEAR. THE FIRST YEAR I BELIEVED IT WAS TIME FOR A NEW BATTERY, WITHIN 6 MONTHS MY CAR DIED WHILE I WAS DRIVING INTO A PARKING LOT. THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN AND I HAD TO MANUALLY MOVE IT. MY MECHANIC TOOK APART MY ENGINE AND DISCOVERED LOOSE SEALS THAT HAD ALLOWED MANY PARTS TO RUST OVER INCLUDING BROKEN BRACKETS AND A TORQUE CONVERTER. WARRANTY WON'T COVER ANY RUST BUT DID COVER THE $84 BROKEN SEAL. I SPENT CLOSE TO $3,000 ON REPAIRS AND A NEW BATTERY THEN. I WAS INITIALLY QUOTED FROM THE DEALERSHIP $6K. IT HAS BEEN 11 MONTHS AND I LEFT MY CAR ALONE FOR 3 DAYS AND THE BATTERY IS COMPLETELY DEAD ONCE AGAIN.

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