NHTSA Complaint #11307462 — 2009 CHRYSLER 300 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11307462
Vehicle	2009 CHRYSLER 300
Component	ELECTRICAL SYSTEM
Date of Incident	January 30, 2020
Date Filed	February 6, 2020
Mileage	175,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

DRIVERS SIDE SEAT WARMER BURNED A HOLE THROUGH THE SEAT COVER AND BURNED A HOLE THROUGH THE COAT I WAS WEARING. I WAS DRIVING ON THE HIGHWAY WHEN I FELT 'PINCHING' ON MY LOWER BACK AND SMELLED A BURNING ODOR. I TURNED OFF THE SEAT WARMER AND DROVE THE VEHICLE HOME. I WAS INSTRUCTED BY BY MY LOCAL CHRYSLER DEALER TO CALL CHRYSLER DIRECTLY AND GET CASE NUMBER. DID SO.. CASE NUMBER 75085832. NEVER RECEIVED A CALL BACK AFTER 4 FOLLOW UP CALLS. DEALER WILL NOT FIX UNTIL CHRYSLER LOOKS AT IT.

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