NHTSA Complaint #11306443 — 2017 RAM PROMASTER

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number 11306443
Vehicle 2017 RAM PROMASTER
Component ENGINE
Date of Incident
Date Filed
Mileage 9,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

01/29/2020 SUNLIGHT 1 DODGE PROMASTER WITH 9000 MILES AT 9AM PST ERRUPTED IN FLAMES. A SECURITY CAMERA CAUGHT THE EVENT ON CAMERA, 9AM PST. THE VEHICLE SMOKED WHITE SMOKE FROM THE ENGINE COMPARTMENT AREA FOR 20 MINUTES AND ERRUPTED WITH ENGULFING ORANGE FLAMES, AND NOISE THAT ALERTED THE DOG INSIDE THE HOUSE. 911 WAS CALLED AND FIREMEN WORKED FOR 3 HOURS TO PUT OUT THE FLAMES. HAD THE CAMPERVAN BEEN PARKED NOSE TO THE HOME, THE HOME WOULD HAVE CAUGHT FIRE, THE JEEP PARKED WITHIN 3 FT OF CAMPER MELTED THE REAR PANELS, NOT KNOWN YET IF IT IS A TOTAL LOSS. THE CAMPER HAD BEEN USED ONLY FOR TRANSPORT, NOT CAMPING. 9000 MILES. NO ALTERATIONS AND AN ADDED REAR CAMERA. IT HAD SAT IN PLACE 4 WEEKS IN DECEMBER IN MID 40'S DEGREE WEATHER. IT WAS LIGHTLY RAINING WHEN IT BURNT. THE BURN LANDED THE ENGINE ON THE GROUND. ACCESS TO THE BATTERY COMPARTMENT WAS DIFFICULT FOR FIREMEN. PARKED IN GRAVELED DRIVEWAY.

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