NHTSA Complaint #11303045 — 2017 FORD F-250

OVER THE PAST 5 MONTHS (IT IS NOW 1/30/2020) THE ENTIRE FRONT END OF THE VEHICLE SHAKES VIOLENTLY AND UNCONTROLLABLY AT A HIGH RATE OF SPEED, TYPICALLY HIGHWAY SPEEDS, RANGING ANYWHERE FROM 50-80 MPH. ALTHOUGH, IT HAS HAPPENED AT A SPEED OF ABOUT 40-45. IT HAPPENS OUT OF NOWHERE WITH NO APPARENT PROVOCATION, I.E., HITTING A POTHOLE, TURNING, HITTING THE BRAKES, ETC. IT USUALLY HAPPENS WHEN DRIVING IN A STRAIGHT LINE AND NOTHING SEEMS TO MAKE IT STOP. I'VE TRIED HITTING THE BRAKES, SLAMMING THE BRAKES, CONTINUING TO HOLD MY SPEED STEADY, ACCELERATING SLIGHTLY, AND PRAYING TO GOD TO MAKE IT STOP. NOTHING WORKS, IT JUST EVENTUALLY STOPS BUT NOT BEFORE TRAFFIC CLEARS ALL AROUND ME. IT IS NOTICEABLE FROM OUTSIDE THE VEHICLE AS I HAVE SEEN DRIVERS HIT THE BRAKES AND FALL BACK IN TRAFFIC AROUND ME. THE VIOLENT SHAKING MAKES IT DIFFICULT TO KEEP THE VEHICLE STEADY OR IN MY LANE OF TRAFFIC. THE VIOLENT SHAKING MAKES THE VEHICLE BOUNCE ALL OVER THE ROAD. IT MAKES IT IMPOSSIBLE TO HOLD THE STEERING WHEEL STEADY OR STRAIGHT. IT IS TERRIFYING AND UNNERVING. I BELIEVE IT IS GOING TO KILL ME OR SOMEONE ELSE. I HAUL TRAILERS WITH HEAVY EQUIPMENT ALMOST DAILY. MANY TIMES I AM ON THE HIGHWAY OR ON CITY STREETS. IF IT CONTINUES TO HAPPEN, THE DAMAGE WILL BE COSTLY AND MAY KILL INNOCENT PEOPLE, INCLUDING MYSELF. I AM AFRAID TO THINK WHAT WILL HAPPEN IF THESE UNEXPECTED, VIOLENT SHAKES HAPPEN WHILE I AM HAULING HEAVY EQUIPMENT.