NHTSA Complaint #11302933 — 2019 HYUNDAI TUCSON STRUCTURE:BODY

Complaint Details

ODI Number	11302933
Vehicle	2019 HYUNDAI TUCSON
Component	STRUCTURE:BODY
Date of Incident	April 29, 2019
Date Filed	January 29, 2020
Mileage	150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

WE HAD PURCHASED OUR FAMILY CAR BACK ON APRIL 29 2019, AFTER A FEW WEEKS WE HAD MULTIPLE UNEVEN MISALIGNED GAPS ON OUR REAR QUARTER MOLDINGS AND HOOD. UNTIL THIS DAY ELGIN HYUNDAI & HYUNDAI USA DON'T WANT TO TAKE ANY RESPONSIBILITY ON A VEHICLE THAT WAS SOLD TO OUR FAMILY WRONG FROM THE ASSEMBLY LINE. THEY TRIED FIXING ONCE AND OFFER ME A ONE TIME PAYMENT FOR $325 TOWARDS MY MONTHLY PAYMENT SO I CAN KEEP MY MOUTH SHUT. EVERYWHERE I GO EVERY DEALER TELLS ME ELGIN HYUNDAI OR HYUNDAI USA SHOULD BE HELD RESPONSIBLE FOR SELLING YOU A WRONG CAR FROM THE ASSEMBLY LINE.

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