NHTSA Complaint #11302914 — 2017 CHEVROLET SILVERADO

THE TRANSMISSION ON THIS TRUCK HAS NOT BEEN RIGHT FROM THE BEGINNING. WHEN STARTING IN THE MORNING IT WILL DO ONE OF THREE THINGS: SURGES AND TRANSMISSION SKIPS, HESITATE AND THEN RACE OR JUMP AHEAD, OR CHUNK AND THUNK LIKE IT REALLY DOESN'T WANT TO GO TO WORK AND SHIFTS HARD WHEN IT DOES. I KEEP ASKING WHEN GM WILL TAKE CARE OF THIS PROBLEM AND I KEEP GETTING THE RUN AROUND. I HAVE BROUGHT IT IN 3X, HAVE HAD DIAGNOSTICS RUN, TRANSMISSION FLUSHED AND OF COURSE IT HAS NOT HELPED. I AM NOW BRINGING IT BACK TO CHEVY DEALER AND NOW THEY SAY I HAVE TO DO THE NEXT STEP ACCORDING TO GM WHICH IS PUT IN A NEW TORQUE CONVERTER. I BOUGHT A BEAUTIFUL TRUCK THAT RUNS LIKE CRAP AND I AM VERY FRUSTRATED.