NHTSA Complaint #11302906 — 2012 DODGE GRAND CARAVAN

TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING AT 40 MPH, THE ENGINE CEASED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CALLED TO THE RESIDENCE AND THE STARTER REPLACED HOWEVER; THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.