NHTSA Complaint #11302780 — 2017 SUBARU OUTBACK

I BOUGHT MY SUBARU OUTBACK NEW FROM THE DEALER IN JUNE OF 2017. SINCE THEN I HAVE HAD TO REPLACE THE WINDSHIELD THREE TIMES. THE FIRST CRACK, IN 2017 WAS THE RESULT OF A BLACK WALNUT FALLING FROM A TREE IN WHICH THE CAR WAS PARKED UNDER. THE CRACK WENT FROM THE DRIVER'S SIDE ALL THE WAY ACROSS THE WINDSHIELD. THE SECOND CRACK IN 2018 WAS FROM GRAVEL ON A HIGHWAY EXIT WHEN THE CAR WAS TRAVELING AT 35MPH. THE CRACK STARTED AT THE TOP OF THE WINDSHIELD AND GREW ALL THE WAY DOWN AND ACROSS THE DRIVER'S SIDE IN LESS THAN A DAY. THE THIRD CRACK HAPPENED IN JANUARY 2020, THE CAR WAS TRAVELING AT 65MPH ON RT 95 WHEN THE DRIVER HEARD A POP AND A CRACK APPEARED AT THE BOTTOM OF THE WINDSHIELD. THE DRIVER HAD NOT SEEN AN OBJECT HIT THE GLASS NOR HEARD ANYTHING GREATER THAN THE SMALL POP OF THE GLASS.