NHTSA Complaint #11302769 — 2016 NISSAN MAXIMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11302769
Vehicle	2016 NISSAN MAXIMA
Component	STRUCTURE:BODY
Date of Incident	November 16, 2017
Date Filed	January 29, 2020
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A NISSAN MAXIMA 2016. THE CONTACT STATED THAT SHE STARTED TO THE HEADLINER TOP COVERS DETACHED FROM BOTH SIDES OF THE REAR WINDOWS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE MANUFACTURER AGREED TO PAY FOR 90% OF THE REPAIR AND THE CONTACT WAS RESPONSIBLE FOR 10%. THE VEHICLE WAS TAKEN TO (SUTHERLIN NISSAN ORLANDO, 8125 E COLONIAL DR, ORLANDO, FL 32817, (407) 792-3972) WHERE THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE REPAIR WAS NOT EFFECTIVE. THE FAILURE MILEAGE WAS 42,000.

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