NHTSA Complaint #11302759 — 2017 JEEP PATRIOT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11302759
Vehicle 2017 JEEP PATRIOT
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 32,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

ON SUNDAY, JAN 26, 2020, I WAS DRIVING FROM EAGLE RIVER, AK TO JOINT BASE ELMENDORF-RICHARDSON ON THE GLENN HIGHWAY. I NOTICED THAT THE HOOD OF MY 2017 JEEP PATRIOT WAS BOUNCING. I REDUCED MY SPEED AND MOVED INTO THE FAR RIGHT LANE UNTIL I WAS ABLE TO EXIT THE HIGHWAY SAFELY. WHEN I PULLED INTO THE PARKING LOT ON BASE, I FOUND THAT THE HOOD RELEASE HAD POPPED, BUT THE SAFETY LATCH WAS STILL ENGAGED. I RELEASED THE SAFETY LOCK, RAISED THE HOOD AND THEN CLOSED IT.. I THEN TOOK MY PATRIOT TO THE JEEP DEALER IN ANCHORAGE AND THEY CHECKED IT OUT AND TOLD ME THAT IT WAS SAFE TO DRIVE MY JEEP.

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