NHTSA Complaint #11302407 — 2017 CHEVROLET SUBURBAN POWER TRAIN

Complaint Details

ODI Number	11302407
Vehicle	2017 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	January 10, 2020
Date Filed	January 27, 2020
Mileage	97,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I HAD A PROBLEM WITH MY TRANSMISSION, I TOOK IT THIS AUTO SHOP TO FIX . HE CHARGED ME 3200$ TO CHANGE THE TRANSMISSION HOWEVER THEY LIED TO ME , THEY DIDN'T CHANGE IT THEY JUST REBUILT IT . GAVE ME 6 MONTHS WARRANTY. I HAD SAME PROBLEM 5 MONTHS AFTER I WAS AT THEIR SHOP . I WENT TO THEM . THEY SAID WE CAN FIX IT BUT YOU HAVE TO PAY . OTHERWISE WE NOT GOING TO FIX IT . I PAID THEM TO FIX IT . THEY MADE ME BUY ALL THE PARTS FROM CHEVROLET DEALER TWICE . AFTER ALL THEY TOLD ME TO BUY BRAND NEW TRANSMISSION. WHICH I DID . THE CAR STAYED AT THE SHOP 15 CONSECUTIVE DAYS . I LOST MY JOB BECAUSE OF THEIR RECKLESSNESS . I LOST A LOT OF MONEY BECAUSE OF THEM . THE SHOP NAME IS (37 AUTO SHOP . WHICH LOCATED IN 37-43 57TH ST WOODSIDE NY 11377. *TR

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