NHTSA Complaint #11302373 — 2015 TOYOTA SIENNA

WHEN THE CAR IS AT IDLE SPEED, SUCH AS WAITING FOR TRAFFIC TO CLEAR FOR A LEFT TURN, THE CAR WILL JUST DIE WITHOUT WARNING. IT WILL USUALLY RESTART RIGHT AWAY, BUT THIS HAS NEARLY CAUSED A COLLISION. THE DEALERSHIP IN BELLEVUE, WA SAYS THAT'S A NORMAL THING IF THE CAR ISN'T PROPERLY MAINTAINED. I HAVE BROUGHT THE CAR TO THAT DEALERSHIP FOR ALL BUT ONE OF THE MAINTENANCE INTERVALS, AND THE ONLY OTHER TIME WAS FOR MAINTENANCE WHEN WE WERE IN OHIO. HAVING THE THROTTLE BODY CLEANED IS NOT ON THE ROUTINE MAINTENANCE SCHEDULE. WHEN THE CAR DOES DIE THERE ARE NO CODES OR OTHER SYMBOLS THAT COME UP ON THE DISPLAY, OTHER THAN TO SAY THAT THE CAR DIED.