NHTSA Complaint #11302306 — 2004 TOYOTA COROLLA MATRIX

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11302306
Vehicle 2004 TOYOTA COROLLA MATRIX
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage 131,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I JUST FOUND OUT THAT THE REAR SUSPENSION CROSS-MEMBER (PART # 51206-12190) IN MY 2004 TOYOTA MATRIX IS ABOUT TO FAIL DUE TO RUST. WHILE DOING SOMETHING ELSE MY MECHANIC HAPPENED TO NOTICE THE ISSUE. HE SHOWED ME THE PROBLEM AND SAID IT WOULD BE DANGEROUS TO DRIVE THE CAR. THE CAR HAS LOW MILEAGE FOR BEING 16 YEARS OLD (ABOUT 8K A YEAR). THIS CAR WAS BUILT IN CANADA AND SOLD IN NEW YORK STATE SO IT SHOULD HAVE BEEN DESIGNED TO TAKE MANY YEARS OF WET/WINTER ROAD CONDITIONS. IF MY CAR HAD 16K MILES PER YEAR IT WOULD ONLY BE 8 YEARS OLD. SHOULD A PART THAT HOLDS THE DIFFERENTIAL UP (NOT LET IT DROP TO THE ROAD) GO BAD IN EVEN 20 YEARS ON THE ROAD? I ONLY FOUND OUT ABOUT THIS PROBLEM BY CHANCE. OTHERWISE I COULD HAVE BEEN DRIVING DOWN THE ROAD AND POSSIBLY HAD A FATAL ACCIDENT DUE TO THE REAR PARTS OF THE DRIVE TRAIN DROPPING TO THE ROAD. THE CAR LOOKS FINE OTHERWISE. SO HOW MANY OTHER PEOPLE WHO OWN THE SAME CAR THAT IS THE SAME AGE, OR NEWER OR A BIT OLDER, HAVE NO IDEA THAT THIS PROBLEM EXISTS? IF EVEN ONE OWNER OF THIS CAR HAS AN ACCIDENT CAUSED BY THIS PROBLEM AND IS HURT OR KILLED THAT WOULD BE VERY BAD! AND THAT PERSON COULD HAVE BEEN ME - BECAUSE THERE HAS BEEN NO RECALL ISSUED INTENDED TO CHECK FOR THIS POTENTIAL FAILURE. I HAVE SPOKEN WITH TOYOTA ABOUT THIS ISSUE AND THEY TOLD ME I AM ON MY OWN, THAT THEY COULDN'T/WOULDN'T HELP ME. THE TWO PEOPLE I TALKED WITH NEVER SAID THAT THEY WOULD DO ANYTHING TO BE SURE OTHER TOYOTA MATRIX OWNERS WERE INFORMED ABOUT THIS POSSIBLE RUST ISSUE.

Related Complaints for the 2004 TOYOTA COROLLA MATRIX

Other STRUCTURE:BODY Complaints

#11589513 This safety problem pertains to all vehicles sold in the U.S., not only my make and model. I was horrified to learn t...
#11446731 all door handles broke off.

Recent Complaints for the 2004 TOYOTA COROLLA MATRIX

#11709268 UNKNOWN OR OTHER Window not rolling up properly, drivers side
#11589513 AIR BAGS This safety problem pertains to all vehicles sold in the U.S., not only my make and model. I was horrified to learn t...
#11589513 SEAT BELTS This safety problem pertains to all vehicles sold in the U.S., not only my make and model. I was horrified to learn t...
#11569974 AIR BAGS The contact owns a 2004 Toyota Corolla Matrix. The contact stated that while driving at various speeds, the air bag w...
#11543220 SEAT BELTS I have been unable to have my dealer repair the recalls on this car despite repeated times calling up Toyota and deal...
Check any vehicle history by VIN - Free vehicle history report