NHTSA Complaint #11302175 — 2019 BUICK ENVISION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11302175
Vehicle	2019 BUICK ENVISION
Component	POWER TRAIN
Date of Incident	May 31, 2019
Date Filed	January 27, 2020
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

WHILE DRIVING IN CRUISE CONTROL BETWEEN 35 TO 40 MPH, GOING UP A SMALL INCLINE, THE ENGINE BOGS DOWN AND THE VEHICLE RATTLES. I HAVE HAD THE VEHICLE CHECKED OUT 5 TIMES BY DIFFERENT DEALERS AND THEIR CONCLUSION WAS THAT THIS IS A NORMAL CONDITION. THE TRANSMISSION SHIFTS INTO THE HIGHEST GEAR FOR FUEL ECONOMY. I DO NOT BELIEVE BUICK WOULD MAKE A VEHICLE THAT RATTLES AT 35 TO 40 MPH. GOING INTO MANUAL 5TH GEAR STOPS THE RATTLING, BUT THAT SHOULD NOT BE THE SOLUTION.

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