NHTSA Complaint #11301899 — 2015 GMC CANYON

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11301899
Vehicle	2015 GMC CANYON
Component	SERVICE BRAKES
Date of Incident	January 25, 2020
Date Filed	January 26, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

I WAS PARKED. WHEN I STARTED THE TRUCK I PUT IT IN REVERSE. WHILE BACKING UP I APPLIED THE BRAKES. THE POWER FOR THE BRAKES WAS GONE. I HAD TO SLAM AS HARD AS I COULD TO STOP THE TRUCK. A VERY SCARY SITUATION. I HEARD THERE WAS A RECALL FOR THIS PROBLEM. I WENT TO THIS WEBSITE TO FIND OUT. IT STATES THERE ARE NO RECALLS ON THIS TRUCK. THIS IS A VERY DANGEROUS PROBLEM. IF GMC PUTS A PRODUCT OUT LIKE THIS THEY SHOULD FIX THE PROBLEM. I TOOK IT TO THE DEALER ALL HE SAID TO ME WAS IT DANGEROUS AND IT WOULD COST THIS MUCH TO CHECK IT OUT. NOTHING ABOUT IT WAS A RECALL OR NOT. PLEASE LET ME KNOW IF THIS IS ON THEM AS I STILL HAVE TO DRIVE THE TRUCK.

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