NHTSA Complaint #11301678 — 2014 FORD F-150

I DROVE MY F-150 ECCOBOOST TRUCK TO THE SNOW, SAME AREA I HAVE BEEN HUNDREDS OF TIMES AND SUDDENLY SMOKE BURST FROM THE ENGINE, THEN FLAMES SHOT OUT AROUND THE HOOD, POPPED THE HOOD AND FOUGHT THE FIRE FOR HALF AN HOUR, IT KEPT RESTATING. IT STRANDED MYSELF AND CHILDREN, AND WE HAD A HARROWING EXPERIENCE THAT WAS PRETTY DICEY. FORD HAD JUST PUT IN A NEW ENGINE, AT MY COST, +14,000.00, AFTER THE TIMING CHAIN FAILED. THEY WOULD NOT REPAIR IT AT THEIR COST, EVEN THOUGH I HAVE COPIES OF THE FAULT CODES FROM BEFORE THE FAILURE OF THE TIMING CHAIN THAT DESTROYED THE OLD ENGINE. THE NEW ONE HAD UNDER 10,000 MILES ON THE NEW ENGINE, PROBABLY ABOUT 5,000 MILES ON IT. WE HAD DRIVEN ON THE RELATIVELY FLAT GRADE MAINLINE ROAD, AND DROVE UP ABOUT 0.8 MILES, CLIMBING MAYBE 400 FT ELEVATION OVER THAT DISTANCE. I WAS IN THE PROCESS OF TURNING THE VEHICLE AROUND WHEN THE ENGINE BURST INTO FLAMES. IT WAS ON A GRAVEL ROAD. WE HAD TRAVELED FROM HOME, 35.2 MILES.