NHTSA Complaint #11301642 — 2013 DODGE AVENGER

TL* THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT WHILE THEIR SON WAS DRIVING APPROXIMATELY 35 MPH IN THE RAIN, WHEN HE ATTEMPTED TO TURN THE HEATER ON AND DEFROST THE WINDOWS, THE SYSTEM FAILED. THE CONTACT CONTACTED AAA WHO RECOMMENDED A CERTIFIED MECHANIC. THE CONTACT TOOK THE VEHICLE TO THE CERTIFIED MECHANIC WHO DIAGNOSED THAT THE HEATER'S CHORD WAS BLOCKED WITH SAND THAT LEAKED FROM THE ENGINE BLOCK. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.