NHTSA Complaint #11301461 — 1997 MERCEDES BENZ SL500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11301461
Vehicle	1997 MERCEDES BENZ SL500
Component	AIR BAGS
Date of Incident	January 19, 2020
Date Filed	January 23, 2020
Mileage	209,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VEHICLE HAS APPROX. 209K MILES. SUNDAY 1/19/20 DRIVING WB ON MONTAUK HIGHWAY (NYS 27A?) AT QUOGUE NY. SPEED APPROX. 35-40 MPH. SLIGHT TURN/BEND IN ROAD TO THE RIGHT. SUNNY, DRY PAVEMENT. NO OTHER CARS FOLLOWING OR AHEAD, EITHER DIRECTION. VERY LOUD BANG HEARD INSIDE CABIN, BOTH SEATBELTS IMMEDIATELY TIGHTENED AND BOTH DRIVER AND PASSENGER FELT STRONG AIR BLAST; THAT EACH DESCRIBED AS BEING HIT IN CHEST. SOUND/AIRBLAST FOLLOWED IMMEDIATELY BY A BURNING/GUNPOWDER SMELL AND SLIGHT WHITE SMOKE IN CABIN. SRS LIGHT ON DASHBOARD WENT ON. PULLED TO SIDE OF ROAD AND OBSERVED NO OBJECTS IN ROAD BEHIND VEHICLE. ALSO, NO POTHOLES OR ROAD DEFECTS, ONLY SMOOTH PAVEMENT. NO DAMAGE TO FRONT OR SIDE OF VEHICLE OBSERVED. PASSENGER SIDE SEATBELT RETRACTED BUT LOCKED. DRIVER'S SEATBELT RETRACTED AND FUNCTIONED AFTER INCIDENT. ASSUMED BOTH AIRBAGS (DRIVER AND PASSENGER ) ACTIVATED BUT DID NOT DEPLOY. CAR WAS DRIVEN HOME WITH SRS LIGHT AND NON WORKING PASSENGER SEATBELT. MB DEALER SERVICE DEPT. (HUNTINGTON MB) DENIES THIS COULD HAVE HAPPENED (AIRBAG ACTIVATION AND/OR NO DEPLOYMENT). SAYS PROBABLY SEATBELT.

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