NHTSA Complaint #11301300 — 2018 HONDA ODYSSEY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11301300
Vehicle 2018 HONDA ODYSSEY
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

FROM THE DAY I BOUGHT MY CAR THE BRAKES HAVE SQUEALED WHEN APPLYING THEM AT A LOW RATE OF SPEED. THERE HAVE BEEN MULTIPLE TIMES I HAVE TRIED TO ACCELERATE AND THE GAS TOOK AN EXTENDED TIME TO WORK. ONCE I WAS TRYING TO SWITCH LANES AND WHEN I ACCELERATED THE VAN DIDN'T GO ANY FASTER AND I ALMOST CAUSED AN ACCIDENT. THE VAN SHIFTS EXTREMELY HARD. EVERYTHING THE VAN SHIFTS AROUND 20-30 MPH THE ENTIRE VEHICLE JOLTS BACK AND FORTH. THIS IS A HUGE SAFETY ISSUE AND THE DEALERS WILL NOT ACKNOWLEDGE IT. I HAVE REACHED OUT TO HONDA'S CORPORATE NUMBER BUT THEY REFUSE TO HELP. THEY HAVE REPLACED THE BRAKES, FLUIDS AND FUEL INJECTORS BUT ALL THE ISSUES STILL REMAIN. I HAVE ALSO HAD A FEW ISSUES WITH THE SOUND SYSTEM NOT WORKING PROPERLY BUT HAVE NOT MENTIONED THAT TO THE DEALERSHIP OR HONDA CORPORATE.

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