NHTSA Complaint #11301242 — 2016 CHEVROLET MALIBU

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11301242
Vehicle 2016 CHEVROLET MALIBU
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 27,943 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

WHILE DRIVING, THE CAR SUDDENLY FLASHED THE "REDUCED ENGINE SPEED" MESSAGE, AND THE ENGINE WARNING LIGHT CAME ON. THE VEHICLE WOULD NOT EXCEED 20 MPH AFTER THE MESSAGE CAME ON. THE EARLIEST DEALERSHIP APPOINTMENT WAS FOR 1/20/20 IN A CITY APPROXIMATELY 30 MINUTES AWAY; I CALLED THE CHEVROLET WARRANTY LINE AND WAS ADVISED TO TRY CALLING OTHER DEALERSHIPS AND TAKE MY VEHICLE TO BE SERVICED THERE, DESPITE MY REPEATED EXPLANATIONS OF THE SAFETY RISK DUE TO THE ENGINE FAILURE. I RECEIVED MY CAR BACK TODAY (1/22/20) AND WAS TOLD THE ACCELERATOR WIRING WAS REPLACED UNDER A "SPECIAL" WARRANTY EXTENSION AND THAT THEY ARE NOT PROVIDING THE WARRANTY RENTAL CAR COVERAGE.

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