NHTSA Complaint #11301210 — 2005 FORD ESCAPE

TL* THE CONTACT OWNS A 2005 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE DRIFTED TO THE LEFT AND TO THE RIGHT WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE CASE FRAME CROSS-MEMBER RUSTED OUT SEVERELY AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT FAILURE WAS RELATED TO MANUFACTURER COMMUNICATION NUMBER: 10013366 (STEERING), HOWEVER, THE 2005 FORD ESCAPES WERE NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.