NHTSA Complaint #11301174 — 2013 HYUNDAI TUCSON

I FINANCED THIS VEHICLE ON 12/22/19, I STARTED TO NOTICE A LOUD TICKING NOISE COMING FROM THE ENGINE SHORTLY AFTER PURCHASE DATE. BROUGHT IT IN TO DEALERSHIP, WAS TOLD IT WAS A VACUUM LOOSE, THEY TIGHTENED IT AND SAID IT SHOULD BE GOOD. STILL HEARD THE TICKING JUST NOT AS LOUD. I STILL HAVE CONTINUED TO HEAR THE TICKING, BROUGHT IT IN TODAY AND WAS TOLD BY ONE PERSON WHO DIDNT ACTUALLY INSPECT THE VEHICLE THAT IT WAS A PURGE VALVE AND ITS NORMAL FOR THIS CAR AND AGE.. WAS TOLD BY THE MECHANIC AT THE HYUNDAI DEALERSHIP LOCATED ON OCALA FL, (AND WITH A STRAIGHT NO EMOTION FACE) "THERE'S NO METAL TOUCHING" ASKED TO BE PROVIDED PROOF THAT NOTHING CAME UP IN HIS COMPUTER, AND SAID THEY DIDNT HAVE THE CORRECT DIAGNOSING EQUIPMENT FOR THIS SPECIFIC CAR. SHOWED THE SALES MANAGER A VIDEO SO SHE COULD HEAR THE NOISE AND EVEN SHE SAID HERSELF THAT WAS NOT NORMAL. THEY DECIDED TO KEEP THE CAR OVERNIGHT. NOT SURE WHAT WILL COME FROM THIS AND DO NOT KNOW IF THIS IS RELATED BUT ACCORDING TO GOOGLE, THESE TUSCON'S ARE KNOWN FOR THE "TICK OF DEATH" WHICH MEANS SHORTLY AFTER, THE ENGINE FAILS...