NHTSA Complaint #11300997 — 2013 BMW 528XI

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11300997
Vehicle 2013 BMW 528XI
Component ENGINE
Date of Incident
Date Filed
Mileage 74,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

WAS DRIVING FROM MEMPHIS TO PCB LAST FRIDAY WHEN I LOST POWER IN THE MIDDLE OF THE HIGHWAY NEAR BIRMINGHAM. FIRST THE 'OIL PRESSURE LOW' WARNING LIGHT CAME ON, IMMEDIATELY FOLLOWED BY THE 'DRIVETRAIN' WARNING LIGHT. PULLED OVER AND GOT TOWED TO THE DEALER IN B'HAM, WHERE THEY TOLD ME THAT THE ENGINE WAS BLOWN AND A NEW ENGINE WOULD BE ROUGHLY 15-17K. THEY DIDN'T VISUALLY INSPECT THE TIMING CHAIN...JUST A HUNCH BY THEIR LEAD MECHANIC BASED ON THE TICKING HE HEARD WHEN ATTEMPTING TO GET THE ENGINE TO START. THEY OFFERED TO DO A DEEPER DIVE INTO THE ISSUE FOR AN ADDITIONAL $1000, WHICH I DECLINED. I'M HAVING THE CAR TOWED BACK TO MEMPHIS, WHERE I WILL LOOK INTO FINDING A SECOND-HAND ENGINE FOR REPLACEMENT. I WILL BE TRACKING THE LAWSUIT. MY CAR (2013 528I XDRIVE) ONLY HAD 74K MILES, AND I OWE WHAT THEY QUOTED ME FOR A NEW ENGINE, SO THAT'S NOT A CONSIDERATION. I HAVE BEEN RELIGIOUS WITH MAINTENANCE, WITH ALL WORK DONE AT THE DEALER.

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