NHTSA Complaint #11300997 — 2013 BMW 528XI
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11300997 |
| Vehicle | 2013 BMW 528XI |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 74,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TN |
Consumer Description
WAS DRIVING FROM MEMPHIS TO PCB LAST FRIDAY WHEN I LOST POWER IN THE MIDDLE OF THE HIGHWAY NEAR BIRMINGHAM. FIRST THE 'OIL PRESSURE LOW' WARNING LIGHT CAME ON, IMMEDIATELY FOLLOWED BY THE 'DRIVETRAIN' WARNING LIGHT. PULLED OVER AND GOT TOWED TO THE DEALER IN B'HAM, WHERE THEY TOLD ME THAT THE ENGINE WAS BLOWN AND A NEW ENGINE WOULD BE ROUGHLY 15-17K. THEY DIDN'T VISUALLY INSPECT THE TIMING CHAIN...JUST A HUNCH BY THEIR LEAD MECHANIC BASED ON THE TICKING HE HEARD WHEN ATTEMPTING TO GET THE ENGINE TO START. THEY OFFERED TO DO A DEEPER DIVE INTO THE ISSUE FOR AN ADDITIONAL $1000, WHICH I DECLINED. I'M HAVING THE CAR TOWED BACK TO MEMPHIS, WHERE I WILL LOOK INTO FINDING A SECOND-HAND ENGINE FOR REPLACEMENT. I WILL BE TRACKING THE LAWSUIT. MY CAR (2013 528I XDRIVE) ONLY HAD 74K MILES, AND I OWE WHAT THEY QUOTED ME FOR A NEW ENGINE, SO THAT'S NOT A CONSIDERATION. I HAVE BEEN RELIGIOUS WITH MAINTENANCE, WITH ALL WORK DONE AT THE DEALER.
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