NHTSA Complaint #11300745 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH WITH THE SPEED CONTROL ENGAGED AND MAKING A RIGHT FROM A STOP LIGHT, THE ENGINE OVER HEATING WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROADWAY, TURN OFF THE VEHICLE WAITED A FEW MINUTES BEFORE RESTARTING. THE VEHICLE WAS DRIVEN TO AUTO ZONE WHERE IT WAS DIAGNOSED AS COOLANT FAILURE. THE CONTACT STATED THAT COOLANT WAS ADDED AND NO LEAKS WERE NOTICED UNTIL RECENTLY. THE CONTACT STATED THAT IN ORDER TO DRIVE THE VEHICLE AT LEAST A SIXTH OF A GALLON OF COOLANT NEEDED TO BE ADDED TO THE VEHICLE. THE LOW COOLANT WARNING ILLUMINATED AS WELL AS THE OVER HEATING WARNING AND THERMOSTAT INCREASE WARNING AND THE CHECK ENGINE WARNING LIGHT STAYS ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING) HOWEVER VEHICLE WAS NOT INCLUDED IN RECALL DUE VEHICLE WAS NOT MANUFACTURED FROM OCTOBER 5, 2011 THROUGH NOVEMBER 26, 2012 WAS THE CONTACT STATED HAS SCHEDULED AN APPOINTMENT WITH ZECK FORD (4501 S.4TH ST. LEAVENWORTH, KS 66408). THE MANUFACTURER NOTIFIED OF FAILURE AND ADVISED CONTACT TO SCHEDULE DIAGNOSED APPOINTMENT WITH A LOCAL FORD DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 97,496.