NHTSA Complaint #11300671 — 2017 RAM 1500

TL* THE CONTACT OWNS A 2017 DODGE RAM 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST FORWARD MOMENTUM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO GREENVILLE CHRYSLER JEEP DODGE LOCATED AT (5401 INTERSTATE HWY 30, GREENVILLE, TX 75402, (903) 454-0283) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE COOLANT RESERVOIR WAS LOW ON COOLANT. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE SHOULD NOT BE DRIVEN DUE TO A POSSIBLE FIRE RISK WITHOUT WARNING.. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.