NHTSA Complaint #11300410 — 2019 GMC ACADIA
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 11300410 |
| Vehicle | 2019 GMC ACADIA |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 1,100 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
9 DAYS AFTER TAKING POSSESSION OF MY 2019 ACADIA, WITH LESS THAN 900 MILES ON IT, IT STOPPED WORKING. THE FIRST TIME I HAD A PROBLEM I HAD GOTTEN OUT OF THE TRUCK TO RUN INTO A STORE. WHEN I TRIED TO START IT I WAS GETTING A MESSAGE TO SHIFT TO PARK. THE ELECTRIC WAS ON, BUT THE TRUCK WOULD NOT START. I CALLED FOR A TOW TRUCK. THE TOW DRIVER GOT THE TRUCK STARTED AND ADVISED ME TO DRIVE IT TO THE DEALER LESS THAN 1 MILE AWAY. WHILE DRIVING ON A MAJOR ROAD I LOST MY POWER STEERING AND STABILTRAK, MAKING IT FEEL LIKE I LOST MY BRAKES. MY EXPERIENCE AT THE DEALER WAS HORRIBLE. THEY CHANGED MY BATTERY AND SAID THEY FIXED THE PROBLEM. I DID NOT EVEN MAKE IT 24 HOURS BEFORE HAVING THE SAME PROBLEM. THE ELECTRIC WAS ON BUT THE TRUCK WAS NOT RUNNING. I WAS GETTING A MESSAGE TO SHIFT TO PARK. THE TRUCK WAS OFF AND PARKED BUT THE DASHBOARD WAS SHOWING D THEN P AGAIN. I CALLED FOR ANOTHER TOW, AND THIS TIME IT WAS ACTUALLY TOWED. THIS TIME I WAS TOLD IT HAD TO DO WITH THE COMPUTER. SERVICE FIXED IT AND HELD ONTO THE TRUCK FOR A FEW DAYS TO MAKE SURE IT CONTINUED WORKING WITHOUT PROBLEMS. 6 DAYS LATER THEY CALLED ME TO PICK IT UP AND IT DIDN'T EVEN MAKE 5 HOURS THIS TIME. THE TRUCK WAS STILL RUNNING THIS TIME, BUT THE ELECTRIC WAS GOING CRAZY. EVERY LIGHT WAS LIT ON THE DASHBOARD. AS I WAS DRIVING IT TO THE DEALER, THE SPEEDOMETER WAS GOING CRAZY. I WAS DRIVING STEADY AT AROUND 35 MPH AND THE SPEEDOMETER WAS SHOWING 1, 0, 5, 0, 30, 31, 6, 0, 5, 31, 32, 1, 0, 5, 0. (I HAVE A VIDEO OF THIS BUT CANNOT ATTACH IT).SO THAT WAS 55 DAYS AGO AND I STILL DO NOT HAVE MY TRUCK BACK BECAUSE GM IS SUPPOSEDLY BUYING IT BACK. I HAVE CONCERNS SEEING 4 OTHER PEOPLE ON THIS FORUM ALONE WITH THE SAME PROBLEM.
Related Complaints for the 2019 GMC ACADIA
Other ELECTRONIC STABILITY CONTROL (ESC) Complaints
#11297481
I TURNED THE CAR OFF AND IT DISPLAYS A MESSAGE 'SHIFT TO PARK,' EVEN THOUGH THE CAR IS IN PARK. IT DOESN'T ALLOW THE ...
Recent Complaints for the 2019 GMC ACADIA
#11717242
ELECTRICAL SYSTEM
Parts # 84733196 Harness ASM-TRAS CONT WRG and 84955379 SWITCH ASM-TRNS CONT have been replaced three times. This is...
#11716967
ELECTRICAL SYSTEM
Vehicle experiences multiple simultaneous failures including “Steering Assist Reduced / Drive With Care” warning, ext...
#11716967
ENGINE
Vehicle experiences multiple simultaneous failures including “Steering Assist Reduced / Drive With Care” warning, ext...
#11716967
POWER TRAIN
Vehicle experiences multiple simultaneous failures including “Steering Assist Reduced / Drive With Care” warning, ext...
#11716582
POWER TRAIN
My 2019 GMC Acadia has shift to park warning light that repeatedly keeps coming on I've tried to park it have to turn...